Error code 142 is a known issue for Disney Plus and Error Code 142 has been reported by many users. The error code often appears when the try to sign up, log in or play Disney Plus games on their TV using Roku.
The “Disney Plus Error Code 142” is a problem that has been present for a while. The error code means that the Firestick device does not have enough storage space to download content from Disney Plus.
OTT platforms are growing in popularity and delivering a lot of entertainment. Many major companies, including Amazon, Apple, and HBO, have established OTT platforms to compete with Netflix in the previous two years.
Walt Disney previously created their own OTT platform, Disney Plus. On Disney, you’ll discover a plethora of films, television series, and documentaries.
While viewing a movie or TV program on Disney, some customers have reported getting a strange issue named Disney Plus Error Code 142.
What is Disney Plus Error Code 142 and what does it mean?
Disney Plus, like other streaming services, has various faults, with Disney Plus error 142 being one of the most aggravating.
Many customers have claimed that the Disney Plus app on their smart TV doesn’t function or that they can’t view the program on their laptop. Every time they start viewing a movie or a TV program, they receive the error number 142.
When there is an issue on the server side, Error Code 142 normally emerges. When Disney’s servers are down or undergoing maintenance, the platform frequently shows this error.
The error number 142 might happen owing to a bad internet connection or an uninstalled software.
How to Resolve Error Code 142 in Disney Plus
It’s easy to fix Disney Plus Error Code 142. If you’re using Disney in your browser, the most common fix is to refresh the website. If it doesn’t work, try the troubleshooting procedures below.
So, to solve Disney Plus Error Code 142, follow these methods.
Method 1: Close and re-open the Disney app.
As a first step towards fixing this problem, it is advised that you shut and restart the Disney Plus app. Any streaming service can generally be resolved by just restarting the app on your phone, laptop, or television.
After that, try watching any movie to check whether the problem has been resolved.
Before restarting the Disney Plus app, you may also restart your TV, phone, or laptop.
Check Your Internet Connection (Method 2)
One of the most common causes of error code 142 is a bad internet connection or no internet.
Check your Internet connection if you’re having trouble with your TV or smartphone. Here are some troubleshooting procedures for your Internet connection.
Step 1: Restart your modem or router and see whether the problem has been resolved.
Step 2: If the issue still persists, switch off your router for 30 seconds. Turn off WiFi on your phone and TV as well.
Turn on your router after 30 seconds. Connect your phone to WiFi and check to see whether you can watch Disney+ TV episodes or movies.
Check out some other websites to see if you can stream material. If you’re having the same difficulty, it’s possible that it’s a problem with your ISP.
Request that your Internet service provider examine your connection. In the interim, go to fast.com or speedtest.net to see how fast your internet connection is.
Method 3: Visit the Disney website.
We sometimes see troubles like this as a result of Disney servers. Before attempting any other option, be sure the Disney servers are up and running.
You may monitor the status of the Disney server on the official Disney Plus social media pages or on third-party services like downdetector.
If Disney’s servers are down, you’ll have to wait until they solve the problem.
Method 4: Unsubscribe from Disney Plus
Sign out of your Disney Plus account if you notice error code 142 on your TV or phone.
Turn on the app or browser after closing it.
Log into your Disney+ account to check whether this helped you fix your problem.
Method 5: Make sure the Disney Plus app is up to date.
Check the app version first if you’re using the Disney Plus app on your TV, phone, or computer. This connection problem on Disney Plus might occur sometimes owing to an outdated app version.
To resolve this problem, update your Disney Plus app and see if it helps.
Method 5: Uninstall the Disney Plus App and reinstall it.
If you’re having trouble upgrading the Disney app, try deleting and reinstalling the Disney Plus app from the app store.
This will reconnect your account to the Disney Plus server and update it.
Method 6: Turn off any proxy or VPN software.
If you’re using a proxy or VPN app, make sure it’s turned off. You may be unable to view a movie or TV program owing to the use of a VPN software or proxy.
After disconnecting VPN, you sure to restart your device and then launch the Disney Plus App.
Also see: How to Add VPN Profiles to Any Device Manually
Method 7: Use a variety of devices or web browsers
While viewing a movie on Disney Plus, you may get error number 142 due to browser cache or cookie difficulties.
In this situation, consider switching to a different browser on your computer to check whether Disney Plus is still available.
Also, have a look at The 3 Most Secure Browsers on the Market.
Disney Plus Error Code 142 on Amazon FireStick & Fire TV
If you’re having trouble with the 142 error code on your Amazon Firestick or TV, try the following:
First, restart the Disney Plus app on your Firestick after closing it.
With Firestick, you can check your internet connection.
Sign out of Disney Plus before logging back in.
Update or reinstall the Disney app if necessary.
Contact Disney Plus Customer Service
If you are still facing the same issue, then you can Contact Disney Plus Customer Service and share your issue with them. They can help you.
- 888-905-7888 (US)
- 888-282-0520 (Canada)
- 02039 362903 (UK)
- 01800 965160 (Australia)
You can also reach out to them on Twitter, where they are known as @DisneyPlusHelp.
Frequently Asked Questions
What does Disney Plus error code 142 mean?
The error number 142 happens as a result of a bad internet connection or problems with the Disney Plus Server.
What can I do about the Disney Plus problem code 142?
Restart or reinstall the Disney Plus app. Alternatively, you might try updating the Disney App.
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